Uploading documents
When completing your application or onboarding tasks in Jobtrain, you may be asked to upload documents such as your CV, certificates, or identification.
- Select the upload option within the relevant section of your application or onboarding task.
- Choose your file from your device. Jobtrain supports common formats such as PDF, Word, and Excel documents.
- Once uploaded, your document will be securely stored against your candidate profile for review by the recruitment team.
Document Checks (Sanitisation Process)
To help keep your information secure and protect the platform:
- All uploaded files go through an automated security check before they are accepted into the system.
- This process helps ensure that documents are safe, valid, and free from any harmful content.
- In some cases, this may slightly delay the document appearing in your application, or you may be asked to upload the file again if it does not pass the checks.
Helpful Tips
- Make sure your file is in a supported format (e.g. PDF or Word).
- Double check file size - How to reduce your document size to under 1MB
- Check that your document is not password-protected or corrupted, as this can prevent it from being accepted.
- If you experience any issues uploading your document, you can contact the recruitment team or support for assistance.