If you’re seeing a “profile/account already exists” message, this means an account has already been registered using the email address provided.
As only one account can be linked to each email address, you’ll need to follow the forgotten password process to regain access and continue.
We recommend keeping all your applications and details within a single Jobtrain account to ensure everything remains accessible and your application history is kept in one place.
If you don’t believe you’ve previously registered, or you’re having difficulty accessing your account, please contact your recruitment team or our support team who will be happy to assist.