Not receiving emails from Jobtrain? How to fix it
If you are expecting an email from Jobtrain and it has not arrived, it is most often in your junk or spam folder. Check there first, add the sender to your safe senders list and confirm the email address on your account is correct. You can also view emails inside your candidate profile.
If you are waiting for an email from us and it has not arrived, please try the following:
- Check your Junk or Spam folder.
- Add our email address to your Safe Senders list.
- Whitelist our email domain.
- Ensure the email address registered on your account is correct.
If you still cannot locate the email after completing these, please contact your recruitment team or our Support Team who may be able to resend this to you.
Emails can also be accessed within your candidate profile, see our guide: Candidate account guidance