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Can't apply for internal roles using Jobtrain? What to do

If you work for the organisation but cannot see or apply for its internal roles in Jobtrain, it is usually because your candidate profile is registered as external rather than internal. You cannot change this yourself. Contact the organisation's recruitment team, who can verify your employment and update your profile to internal status.

If you are an employee of the organisation but cannot view or apply for internal vacancies, your candidate profile may currently be registered as an external candidate.

Jobtrain screen showing internal and external candidate options

Please contact the Recruitment Team and provide details of your employment. The team can verify that you work for the organisation and, if appropriate, update your candidate profile to internal status. Once your profile has been updated, you will be able to access and apply for internal opportunities.

Please contact our support team if you require contact details for the Recruitment Team. Please provide the name of the organisation you are applying to and, if necessary, the Recruitment Board also.