Instructions on how to find a client’s LinkedIn Company ID is available at: https://www.linkedin.com/help/linkedin/answer/a415420/associating-your-linkedin-company-id-with-the-linkedin-job-board-frequently-asked-questions?lang=en
The Company ID is the value after 'f_C=<numeric value>&'. It helps you associate your job post(s) with the correct LinkedIn Page.
The LinkedIn Company ID is a string of numbers, usually 6 to 9 digits long, that is unique to the company. The Company ID is the value after 'f_C=<numeric value>&'. It helps you associate your job post(s) with the correct LinkedIn Page. Note: The Company ID is a numeric value. Many companies now have a vanity URL (for example: www.linkedin.com/company/linkedin), so you must ensure that you're providing the numerical equivalent to the last part of the URL (such as www.linkedin.com/company/1337).
If there is any doubt as to which Company Page to connect to, ask the client to provide the URL of their LinkedIn Company page.
Please note: If the client has multiple brands / subsidiaries, you will need the Company ID of each LinkedIn Company Page (see Step 3 below).
ATS Control
- Login to ATS Control
- Then Integrations > Direct Apply
- Enable the Direct Apply Global Switch (LinkedIn isn’t a direct apply style of application, but for now, this is where in ATS Control it has been built).
- Enable the ‘LinkedIn’ toggle
- Add the LinkedIn Company ID
Enabling LinkedIn for clients with multiple Brands / Subsidiary Companies
- Enable the main LinkedIn Company for the overall client/brand as per Steps 1 & 2 above.
- Ask the client / review in Jobtrain which Job Details field controls the different brand/company selection when a job is created (either School Location / Division / Department / Location).
- Find the LinkedIn Company ID of each brand/company using the following instructions: https://www.linkedin.com/help/linkedin/answer/a415420/associating-your-linkedin-company-id-with-the-linkedin-job-board-frequently-asked-questions?lang=en
- In ATS Control, enable the ‘Enable Subsidiary Brands / Companies’ toggle.
- Select the option to describe how the subsidiary brands/companies are managed in Jobtrain:
- Populate the LinkedIn Company ID against the associated Division/School Location/ Department/Location
- Once all the above steps are followed, please raise a ticket to activate for Charlie to activate the feed.
Troubleshooting Queries Error Handling
If none of the client's jobs are displaying:
- Double check the Company ID is correct.
- Do this by visiting: https://www.linkedin.com/company/<<companyid>> where <<companyid>> is populated with the LinkedIn Company ID in question e.g. https://www.linkedin.com/company/2128594 & check that the resulting page displays the correct company details.
- Has the feed been setup recently? See Important Note on LinkedIn Activation User Guide
If some of the client's jobs are displaying on LinkedIn, but others are not:
- Check that the job in question is listed on the individual client LinkedIn feed.
- Support can review the data that is being sent to LinkedIn using a client specific URL (e.g. https://jobs.nhsbt.nhs.uk/Feed/LinkedinxmlFeed) to investigate any discrepancies in whether Jobtrain included the job/particular fields in the data sent.
PLEASE NOTE: This is not to be shared with clients and this is not the actual feed that LinkedIn collect the data from (just a representation of).
- LinkedIn provide the following guidance where jobs are not visible:
- Most common reasons mentioned on support article here.
- Basic jobs or Limited Listings from Search and Staffing companies would not be visible on LinkedIn. Customers need to promote these jobs into Job Slots to be visible on LinkedIn. Please share this detailed article with your customers.
- Employer is opted-out from third-party ingestion. Raise a ticket to our support team at https://www.linkedin.com/help/recruiter with customer consent to opt-in your platform for job ingestion.
If the jobs are being posted to an incorrect Location or Company:
- Jobs with location/company Page mismatch issues - Raise a ticket with LinkedIn support team at https://www.linkedin.com/help/recruiter to fix the mapping.
LinkedIn Support
Both customers or the support team (on behalf of the customer) can contact the LinkedIn technical support team.
If contacting LinkedIn on behalf of a client, please provide evidence that the client wishes you to contact on their behalf.
- For technical issues such as missing jobs, location mapping errors – refer to LinkedIn’s Help Centre
- Tickets can be raised via https://www.linkedin.com/help/recruiter
- For anything else, refer to Product Team to contact the LinkedIn Limited Listings Business Development team. ll-bd@linkedin.com